Before contacting us directly, read the FAQs, and ask the community of /e/ users:
subscribe to our newsletter (about 2 / 3 emails per month)
Having an issue with your device?
First read the FAQ:
Your device isn’t supported yet?You can suggest us to add it on our community forum
Want to suggest a feature?New feature request can be posted on our community forum
Do you have a question about how /e/ is different?Read the product page.
If you didn’t succeed in finding what you were looking for in our forums or talking with other /e/ users, contact us via this form below!
Main contact email: contact@e.email Security issues: security@e.email [key]
Your Name *
Your email * (Necessary to reply to your question)
Subject *
What is your request about? * —Please choose an option—I want to make a donation or I need help with my donationI want to report a security issueI want to become a volunteerI want to work with you to develop /e/OS, its apps or other projectsI am from the media and I want to get in touchI want to partner with the eFoundationI installed /e/OS on my phone and I need helpI want to install /e/OS with the easy installer and I need helpI want to install /e/OS via command line and I need helpI bought a Murena smartphone and I need helpI want to buy a phone with /e/OS from Murena and I have a questionI placed an order at Murena.com and I have a questionSomething else
Choose your option * —Please choose an option—I want to donate to the efoundationI have questions regarding a donation
Why do you want to become volunteer? * —Please choose an option—I want to volunteer to promote /e/OSI want to volunteer to test /e/OSI want to volunteer to translate /e/OS, its apps or the websites
Our Helpdesk Team is small and only supports people who are on a paid Murena subscription or who have purchased a Murena device on www.murena.com. For technical help and support around installing /e/OS yourself help is available from our communities. Therefore:
If you are a Murena Customer, please contact the Murena support team using this form instead, to get priority support: https://murena.com/contact-us/
To find an answer to your question, please check our Documentation site https://doc.e.foundation/. This website has a useful search function. Answers for the most commonly asked questions can be found here, as well as many HOWTO articles.
We recommend that you connect with other users on our community forum https://community.e.foundation/ where you can search for information or ask questions.
You can also join one of our Telegram support channels, visible here: https://t.me/murenasupportgroups, to chat with other community members.
Thank you for using /e/OS and Murena services.
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